Your Safety

 
We'd like to take this opportunity to give you a brief on all the precautionary and sanitisation measures implemented across all our properties to ensure your peace of mind during your stay with us.

All our properties have a limited number of villas and cottages are located at a distance from the city centre. We are at drivable distances from different parts of India, making your travel safe and in the comfort of your own vehicle.

We’re taking the following steps across all properties:

Group 161 2x

• Guests are required to share their travel history and along with a photo identification prior to arrival
• Body temperature is recorded of all guests, team members and vendors entering the premises
• Our rooms / villas are cleaned thoroughly, sanitised, and sealed off until your arrival
• Our house-keeping staff is equipped with cleaning checklists using professionally identified chemicals

• Our restaurant and lobby seating has been rearranged to adhere to social distancing
• Paper amenities will be made available upon request
• 70% alcohol-based hand sanitisers placed at key public areas and in guest rooms
• Safety kit containing disposable masks, gloves, hand sanitiser and surface wipes is placed in your room/villa
• Public areas and touchpoints such as countertops, tabletops, door handles, and taps are cleaned multiple times a day with disinfectant

Group 218 2x
Group 171 2x

• Our team member’s body temperature is checked twice a day and recorded
• Detailed training given to all food handlers on best practises based on the latest studies
• Minibar items will be provided upon request
• For your convenience and safety on the morning of departure, our Front Office teams will share an e-bill with you via WhatsApp or e-mail in the comfort of your room/villa
• An e-payment mode is also available via payment link to facilitate contactless check-outs
• Valet parking services are discontinued for the time being and car handles will be cleaned with 70% alcohol

• All material coming into our hotels will be sanitised immediately upon delivery. Safely packaged items are sprayed with disinfectant and fresh produce is washed with dissolved chlorine tablets in water as per global food safety norms

• Our kitchen teams are equipped with and will always be wearing masks, gloves and chef hats / hair nets and execute orders with the highest levels of hygiene. A live feed to our kitchen CCTV cameras for your assurance is available via a live streaming link on request enabling you to see your order being prepared

Group 179 2x
Group 188 2x

• Kitchen utensils, equipment, crockery and cutlery are thoroughly cleaned with chlorine tablets water after every use
• Professional agencies are on standby for sanitisation of all areas should there be anyone detected with symptoms of COVID-19
• Our Standard Operating Procedures across all departments have been redefined to adapt to this new environment without compromising the feeling of wellbeing amongst our guests

Incase of any query, you can write to us at
unwind@treeofliferesorts.com
or contact us on +91 9015242000

Shivani 2x